# NextBox

**URL:** https://support.nitrokey.com/c/nextbox/9.md?page=2

[Latest](https://support.nitrokey.com/latest.md) · [Categories](https://support.nitrokey.com/categories.md)

**Page:** 3

---

## [Fast-blinking green led for hours after factory reset](https://support.nitrokey.com/t/fast-blinking-green-led-for-hours-after-factory-reset/6760)

<div class="topic-metadata">

**Author:** [@Oliver](https://support.nitrokey.com/u/Oliver)\
**Replies:** 1\
**Last updated:** [January 24, 2025, 1:12pm UTC](https://support.nitrokey.com/t/fast-blinking-green-led-for-hours-after-factory-reset/6760 "2025-01-24T13:12:30Z")

</div>

Hello! Just to let you know and help you to save hours of problem solving: After I did a factory-reset the nextbox had a fast-blinking green led for hours. I couldn’t connect to the https address of the box anymore. So…

---

## [Uploading big files \> 512MB](https://support.nitrokey.com/t/uploading-big-files-512mb/6733)

<div class="topic-metadata">

**Author:** [@puw](https://support.nitrokey.com/u/puw)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 8:55am UTC](https://support.nitrokey.com/t/uploading-big-files-512mb/6733 "2025-01-17T08:55:56Z")

</div>

Dear support team, few weeks ago we bought a NextBox basically for sharing files in our home network. We just mount the webdav shares on our Linux desktop pc’s and do not have any particular use for installing any Nextc…

---

## [Increase upload file limit](https://support.nitrokey.com/t/increase-upload-file-limit/4932)

<div class="topic-metadata">

**Author:** [@adryanh](https://support.nitrokey.com/u/adryanh)\
**Replies:** 4\
**Last updated:** [January 14, 2025, 8:25am UTC](https://support.nitrokey.com/t/increase-upload-file-limit/4932 "2025-01-14T08:25:44Z")

</div>

Hey there, I’m sharing a folder with some friends where they can drop files (gopro footage). But they can’t upload large files and receive an error message “unkown error”. I figured it might have something to do with a …

---

## [Nextbox problems](https://support.nitrokey.com/t/nextbox-problems/6700)

<div class="topic-metadata">

**Author:** [@blur](https://support.nitrokey.com/u/blur)\
**Replies:** 4\
**Last updated:** [December 12, 2024, 12:02pm UTC](https://support.nitrokey.com/t/nextbox-problems/6700 "2024-12-12T12:02:27Z")

</div>

Ok there are some stuff to be addressed, but ill go in order: Suddenly nextbox stopped working, I tired soft reset, plug out/in, nothing has changed the led is always green, nothing changes even when I try hard reset (…

---

## [Can not connect via SSH](https://support.nitrokey.com/t/can-not-connect-via-ssh/6671)

<div class="topic-metadata">

**Author:** [@urmatej](https://support.nitrokey.com/u/urmatej)\
**Replies:** 1\
**Last updated:** [November 29, 2024, 8:22am UTC](https://support.nitrokey.com/t/can-not-connect-via-ssh/6671 "2024-11-29T08:22:41Z")

</div>

Hello, after the last update, I lost ability to connect via SSH. I get Connection closed by 192.168.1.1 port 22, and tried virtually everything I could find on the internet. Is there any other way to check and change th…

---

## [Recover hardware from old version](https://support.nitrokey.com/t/recover-hardware-from-old-version/6656)

<div class="topic-metadata">

**Author:** [@martin](https://support.nitrokey.com/u/martin)\
**Replies:** 1\
**Last updated:** [November 27, 2024, 11:04am UTC](https://support.nitrokey.com/t/recover-hardware-from-old-version/6656 "2024-11-27T11:04:03Z")

</div>

Hi all, I got my NextBox in 2022 but for some reasons did not used it much at that time. I tried to get the hardware running again now. I had initially access to the web interface but after ~10 minutes the browser los…

---

## [Foto App zeigt Fotos nicht mehr an](https://support.nitrokey.com/t/foto-app-zeigt-fotos-nicht-mehr-an/6647)

<div class="topic-metadata">

**Author:** [@suwo](https://support.nitrokey.com/u/suwo)\
**Replies:** 2\
**Last updated:** [November 18, 2024, 11:01am UTC](https://support.nitrokey.com/t/foto-app-zeigt-fotos-nicht-mehr-an/6647 "2024-11-18T11:01:55Z")

</div>

Hallo zusammen. Ich sichere meine Fotos in der Nextbox. Wenn ich mich früher dort angemeldet habe und neben das Symbol für Dateien auf Fotos geklickt habe, wurden mir alle Fotos angezeigt. Jetzt kommt nur die Meldung : …

---

## [Nextbox in maintenance mode - finding the reason?](https://support.nitrokey.com/t/nextbox-in-maintenance-mode-finding-the-reason/6609)

<div class="topic-metadata">

**Author:** [@6Sheep](https://support.nitrokey.com/u/6Sheep)\
**Replies:** 7\
**Last updated:** [November 7, 2024, 7:30pm UTC](https://support.nitrokey.com/t/nextbox-in-maintenance-mode-finding-the-reason/6609 "2024-11-07T19:30:41Z")

</div>

Hey folks, my nextbox went into maintenance mode - i dunno why. How can i find out? SSH access still works. And beside the reason: is there a way to get out maintenance mode except pushing the hw button shortly? BR, 6…

---

## [Impossible to connect our nextbox server](https://support.nitrokey.com/t/impossible-to-connect-our-nextbox-server/6506)

<div class="topic-metadata">

**Author:** [@Kkbr](https://support.nitrokey.com/u/Kkbr)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 2:44pm UTC](https://support.nitrokey.com/t/impossible-to-connect-our-nextbox-server/6506 "2024-10-29T14:44:24Z")

</div>

Hi i’m a french user of nextbox since this morning , i can’t connect to my nextbox server i have this message (cf picture) i write it back here just in case: Erreur interne du serveur Le serveur est incapable d’ex…

---

## [Memory size exhausted](https://support.nitrokey.com/t/memory-size-exhausted/6561)

<div class="topic-metadata">

**Author:** [@aborrone](https://support.nitrokey.com/u/aborrone)\
**Replies:** 10\
**Last updated:** [October 18, 2024, 2:10pm UTC](https://support.nitrokey.com/t/memory-size-exhausted/6561 "2024-10-18T14:10:29Z")

</div>

Hi to all, in the last days I found a lot of this error in my log: Error | PHP | Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/R…

---

## [Maintenance Mode](https://support.nitrokey.com/t/maintenance-mode/6549)

<div class="topic-metadata">

**Author:** [@mcnesium](https://support.nitrokey.com/u/mcnesium)\
**Replies:** 7\
**Last updated:** [October 9, 2024, 5:05pm UTC](https://support.nitrokey.com/t/maintenance-mode/6549 "2024-10-09T17:05:32Z")

</div>

For the past two years I have monitored the HTTP status code responses of my Nextbox. When not logged in, the homepage redirects to /login and thus, the homepage returns a 302. When the mainteance mode is turned on, Nex…

---

## [Nextbox Software completely dead](https://support.nitrokey.com/t/nextbox-software-completely-dead/6499)

<div class="topic-metadata">

**Author:** [@retuas](https://support.nitrokey.com/u/retuas)\
**Replies:** 2\
**Last updated:** [September 29, 2024, 10:27am UTC](https://support.nitrokey.com/t/nextbox-software-completely-dead/6499 "2024-09-29T10:27:55Z")

</div>

Hello! My Nextbox stopped working out of nothing on Wednesday Night (no config change of something was done). Since then i am trying to find the reason for this. I activated ssh when i installed it so i can try to debug…

---

## [Updates blocked](https://support.nitrokey.com/t/updates-blocked/6493)

<div class="topic-metadata">

**Author:** [@pvautrot](https://support.nitrokey.com/u/pvautrot)\
**Replies:** 0\
**Last updated:** [September 12, 2024, 5:56pm UTC](https://support.nitrokey.com/t/updates-blocked/6493 "2024-09-12T17:56:39Z")

</div>

Hello, Again problems when starting one of my two NextBox (always the same one) but this time impossible to start it even after about fifteen attempts. I finally found a workaround by plugging it in without connecting i…

---

## [Backup hangs at 0%](https://support.nitrokey.com/t/backup-hangs-at-0/6363)

<div class="topic-metadata">

**Author:** [@urmatej](https://support.nitrokey.com/u/urmatej)\
**Replies:** 2\
**Last updated:** [September 6, 2024, 9:06pm UTC](https://support.nitrokey.com/t/backup-hangs-at-0/6363 "2024-09-06T21:06:56Z")

</div>

Hello, I did find a topic about backup hanging at component: all 0%, but it was in German and it seems that the issue was solved individually. Is there a way to do a backup manually using direct ssc, as this error is p…

---

## [Kein Zugriff nach Wechsel der IP-Adr](https://support.nitrokey.com/t/kein-zugriff-nach-wechsel-der-ip-adr/6460)

<div class="topic-metadata">

**Author:** [@mathias](https://support.nitrokey.com/u/mathias)\
**Replies:** 0\
**Last updated:** [August 29, 2024, 11:46am UTC](https://support.nitrokey.com/t/kein-zugriff-nach-wechsel-der-ip-adr/6460 "2024-08-29T11:46:10Z")

</div>

Wie kann ich gewährleisten, dass der Zugriff auf die Nextbox auch bei Neuzuweisung von IP-Adressen funktioniert? Von Provider wird keine fixe Adresse vergeben. über die IPv4 addresse kann ich zugreifen, nicht aber via I…

---

## [Configuration IPV6](https://support.nitrokey.com/t/configuration-ipv6/6452)

<div class="topic-metadata">

**Author:** [@Commedia\_Visual](https://support.nitrokey.com/u/Commedia_Visual)\
**Replies:** 0\
**Last updated:** [August 22, 2024, 5:45pm UTC](https://support.nitrokey.com/t/configuration-ipv6/6452 "2024-08-22T17:45:40Z")

</div>

Hi, I can reach my nextbox from my phone or any network except from my wifi… When connected directly on my box it’s impossible to connect to the nextbox. On the remote access, the IPV6 reachability goes wrong. I manag…

---

## [Meine Nextbox ist nicht mehr aufrufbar trotz dauerhaft leuchtender grüner LED](https://support.nitrokey.com/t/meine-nextbox-ist-nicht-mehr-aufrufbar-trotz-dauerhaft-leuchtender-gruner-led/6425)

<div class="topic-metadata">

**Author:** [@Thomas70](https://support.nitrokey.com/u/Thomas70)\
**Replies:** 1\
**Last updated:** [August 17, 2024, 11:27am UTC](https://support.nitrokey.com/t/meine-nextbox-ist-nicht-mehr-aufrufbar-trotz-dauerhaft-leuchtender-gruner-led/6425 "2024-08-17T11:27:51Z")

</div>

Sehr geehrtes Nitrokey-Supportteam, meine Nextbox mit der Rechnungsnummer VK/2022/21545 ist leider nicht mehr erreichbar. Die LED leuchtet dauerhaft grün, aber ich erhalte in Chrome die Fehlermeldungen ERR\_NAME\_NOT\_RESO…

---

## [Procedure fpr re-creating remote access](https://support.nitrokey.com/t/procedure-fpr-re-creating-remote-access/6401)

<div class="topic-metadata">

**Author:** [@gour](https://support.nitrokey.com/u/gour)\
**Replies:** 0\
**Last updated:** [August 1, 2024, 5:32am UTC](https://support.nitrokey.com/t/procedure-fpr-re-creating-remote-access/6401 "2024-08-01T05:32:28Z")

</div>

Hello! Since I acquired NextBox it was running very smoothly, but Let’sEncrypt certificate was issued by the end of April and expired on July 26th which I noticed after not being able to access our storage used by our n…

---

## [Keine Sync. nach Vergabe neuer IP-Adresse](https://support.nitrokey.com/t/keine-sync-nach-vergabe-neuer-ip-adresse/6372)

<div class="topic-metadata">

**Author:** [@mathias](https://support.nitrokey.com/u/mathias)\
**Replies:** 0\
**Last updated:** [July 24, 2024, 10:39am UTC](https://support.nitrokey.com/t/keine-sync-nach-vergabe-neuer-ip-adresse/6372 "2024-07-24T10:39:48Z")

</div>

hallo zusammen! nachdem sich die IP-Adresse geändert hat, ist keine Synchronisation mit dem Nextcloud-Client möglich. (Zugriff über Webface funktioniert) Meldung für IPv4: " Successfully tested reachability for: 92.248…,…

---

## [Verbindung zur internen SSD bricht immer wieder ab](https://support.nitrokey.com/t/verbindung-zur-internen-ssd-bricht-immer-wieder-ab/6343)

<div class="topic-metadata">

**Author:** [@Marcel](https://support.nitrokey.com/u/Marcel)\
**Replies:** 1\
**Last updated:** [July 23, 2024, 8:37pm UTC](https://support.nitrokey.com/t/verbindung-zur-internen-ssd-bricht-immer-wieder-ab/6343 "2024-07-23T20:37:18Z")

</div>

Hallo zusammen, Ich habe folgendes Problem mit meiner neuen Nextbox: Die Verbindung zur intern verbauten, mit der Nextbox mitgelieferten SSD bricht immer wieder ab. Abhilfe bringt dann nur ein Softreset, was auf Dauer …

---

## [Preventing automatic updates](https://support.nitrokey.com/t/preventing-automatic-updates/6364)

<div class="topic-metadata">

**Author:** [@urmatej](https://support.nitrokey.com/u/urmatej)\
**Replies:** 0\
**Last updated:** [July 22, 2024, 8:29pm UTC](https://support.nitrokey.com/t/preventing-automatic-updates/6364 "2024-07-22T20:29:05Z")

</div>

Hello, NB works great for me as long as there are no changes to the system. There were updates of NextBox Daemon and with each one I got an error, now, we are waiting on a major update and I feel a bit dreaded. The upda…

---

## [Anyone trying the updated Collabora Online?](https://support.nitrokey.com/t/anyone-trying-the-updated-collabora-online/3465)

<div class="topic-metadata">

**Author:** [@Herve5](https://support.nitrokey.com/u/Herve5)\
**Replies:** 3\
**Last updated:** [April 23, 2023, 2:14pm UTC](https://support.nitrokey.com/t/anyone-trying-the-updated-collabora-online/3465 "2023-04-23T14:14:01Z")

</div>

I see there are updates allounced for both Collabora and its server. As it didn’t work properly until now, I have it installed but disabled here. Anyone having tried updating and reactivating it here?

---

## [NextBox erreichen via Tailscale oder ZeroTier](https://support.nitrokey.com/t/nextbox-erreichen-via-tailscale-oder-zerotier/6341)

<div class="topic-metadata">

**Author:** [@Porthole](https://support.nitrokey.com/u/Porthole)\
**Replies:** 0\
**Last updated:** [July 14, 2024, 10:50am UTC](https://support.nitrokey.com/t/nextbox-erreichen-via-tailscale-oder-zerotier/6341 "2024-07-14T10:50:14Z")

</div>

Hallo an alle, ich bin derzeit bei nem ISP, welcher mich hinter nem CGNAT platziert. Eine öffentliche IPv4-Addresse zu bekommen ist schlichtweg zu teuer. Daher bin ich derzeit dabei nach Alternativen zu gucken für einen…

---

## [Nextbox Backup wird nicht erstellt](https://support.nitrokey.com/t/nextbox-backup-wird-nicht-erstellt/6313)

<div class="topic-metadata">

**Author:** [@gtwe](https://support.nitrokey.com/u/gtwe)\
**Replies:** 1\
**Last updated:** [July 13, 2024, 6:03pm UTC](https://support.nitrokey.com/t/nextbox-backup-wird-nicht-erstellt/6313 "2024-07-13T18:03:03Z")

</div>

Ich wollte ein Backup meiner Nextbox erstellen, habe den entsprechenden Datenträger eingehängt, diesen ausgewählt und einen Namen für das Backup erstellt. Dann drücken auf “Backup now” aber es passiert nichts weiter. Die…

---

## [Zugriff / Sync via Windows-Client nicht mehr möglich](https://support.nitrokey.com/t/zugriff-sync-via-windows-client-nicht-mehr-moglich/6225)

<div class="topic-metadata">

**Author:** [@mathias](https://support.nitrokey.com/u/mathias)\
**Replies:** 2\
**Last updated:** [June 12, 2024, 11:11am UTC](https://support.nitrokey.com/t/zugriff-sync-via-windows-client-nicht-mehr-moglich/6225 "2024-06-12T11:11:33Z")

</div>

Hallo, sorry vorab für meine laienhafte Ausdrucksweise. Mit den zumeist englischen Forenbeiträgen bin ich nicht weitergekommen und meine Linux-Kenntnisse sind minimalst - bin ein “nach Checkliste abarbeiten-Anwender”. …

---

## [NextBox OS Update](https://support.nitrokey.com/t/nextbox-os-update/6260)

<div class="topic-metadata">

**Author:** [@Tommy](https://support.nitrokey.com/u/Tommy)\
**Replies:** 0\
**Last updated:** [June 11, 2024, 9:05pm UTC](https://support.nitrokey.com/t/nextbox-os-update/6260 "2024-06-11T21:05:13Z")

</div>

Hallo Zusammen, heute 11.06.24 wurde das NextBox OS Update angekündigt. Leider kann ich den beschriebenen Update-Prozess nicht richtig nachvollziehen. Unter der Einstellung “System-Settings” ist kein „NextBox System Up…

---

## [Fernzugriff auf NextBox nicht mehr möglich](https://support.nitrokey.com/t/fernzugriff-auf-nextbox-nicht-mehr-moglich/6257)

<div class="topic-metadata">

**Author:** [@matthias66](https://support.nitrokey.com/u/matthias66)\
**Replies:** 1\
**Last updated:** [June 9, 2024, 4:31pm UTC](https://support.nitrokey.com/t/fernzugriff-auf-nextbox-nicht-mehr-moglich/6257 "2024-06-09T16:31:10Z")

</div>

Guten Tag, mein Problem ist möglicherweise nicht neu…ich habe das Forum durchforstet und daraufhin Einstellungen geprüft. Ich finde aber nicht heraus, warum es nicht (mehr) funktioniert. Das ist mein Problem…ich bek…

---

## [Permenent timezone setting](https://support.nitrokey.com/t/permenent-timezone-setting/6239)

<div class="topic-metadata">

**Author:** [@khj](https://support.nitrokey.com/u/khj)\
**Replies:** 0\
**Last updated:** [June 4, 2024, 12:41pm UTC](https://support.nitrokey.com/t/permenent-timezone-setting/6239 "2024-06-04T12:41:30Z")

</div>

I got a warning that my background processes did not have a start or end time configured and it could impact users. So I created a start of 2am and end of 6am in my config.php. Because of the time of my systems logs bei…

---

## [Nextbox light wont stop blinking green](https://support.nitrokey.com/t/nextbox-light-wont-stop-blinking-green/6200)

<div class="topic-metadata">

**Author:** [@lexiq](https://support.nitrokey.com/u/lexiq)\
**Replies:** 1\
**Last updated:** [May 30, 2024, 7:41am UTC](https://support.nitrokey.com/t/nextbox-light-wont-stop-blinking-green/6200 "2024-05-30T07:41:30Z")

</div>

Hello so somehow my nextcloud isn’t reachable anymore. Last night I ran an update in the terminal sudo apt get update/upgrade and it upgraded from debian buster to bullseye and now the light wont stop blinking green. The…

---

## [Wireless connectivity](https://support.nitrokey.com/t/wireless-connectivity/3306)

<div class="topic-metadata">

**Author:** [@kyle](https://support.nitrokey.com/u/kyle)\
**Replies:** 2\
**Last updated:** [May 21, 2024, 2:41pm UTC](https://support.nitrokey.com/t/wireless-connectivity/3306 "2024-05-21T14:41:06Z")

</div>

Is it possible to connect to a wireless network with the Nextbox?

[Previous page](https://support.nitrokey.com/c/nextbox/9.md?page=1)

[Next page](https://support.nitrokey.com/c/nextbox/9.md?page=3)
