# Latest **URL:** https://support.nitrokey.com/latest.md [Latest](https://support.nitrokey.com/latest.md) · [Categories](https://support.nitrokey.com/categories.md) --- ## [NK3A wird von KeepassXC nicht mehr erkannt](https://support.nitrokey.com/t/nk3a-wird-von-keepassxc-nicht-mehr-erkannt/7790)
**Author:** [@Eifelsachse](https://support.nitrokey.com/u/Eifelsachse)\ **Replies:** 2\ **Last updated:** [October 24, 2026, 3:01pm UTC](https://support.nitrokey.com/t/nk3a-wird-von-keepassxc-nicht-mehr-erkannt/7790 "2026-10-24T15:01:26Z")
Hallo Freunde! Nach mehreren Jahren erfolgreicher und problemloser Nutzung meines NK3A in Verbindung mit KeepassXC unter OpenSuse Tumbleweed tritt seit ca. 2 Wochen folgendes Problem auf: Der NK3A wird als Hardwaretoke… --- ## [NextBox 2 als lokalen NAS verwenden](https://support.nitrokey.com/t/nextbox-2-als-lokalen-nas-verwenden/7789)
**Author:** [@guenter](https://support.nitrokey.com/u/guenter)\ **Replies:** 0\ **Last updated:** [October 24, 2026, 12:57pm UTC](https://support.nitrokey.com/t/nextbox-2-als-lokalen-nas-verwenden/7789 "2026-10-24T12:57:56Z")
Ich habe eine Frage an die Entwickler\*innen der NextBox 2 und dem NextBox OS. Im Moment verwende ich die NextBox auch als loklen NAS-Server, was für mich sehr praktisch ist. Wird diese Möglichkeit auch im neuen OS der … --- ## [Selling my NextBox – Are private sales allowed here?](https://support.nitrokey.com/t/selling-my-nextbox-are-private-sales-allowed-here/7787)
**Author:** [@alias](https://support.nitrokey.com/u/alias)\ **Replies:** 1\ **Last updated:** [October 23, 2026, 2:44pm UTC](https://support.nitrokey.com/t/selling-my-nextbox-are-private-sales-allowed-here/7787 "2026-10-23T14:44:57Z")
Hi everyone, I’m looking to sell my practically unused Nitrokey NextBox (8 GB RAM, 2 TB SSD), purchased back in 2021. Are private sales listings allowed in this forum, or does anyone know of a suitable platform for sel… --- ## [NextBox: PHP Exploit - Act Now!](https://support.nitrokey.com/t/nextbox-php-exploit-act-now/7786)
**Author:** [@Thamos](https://support.nitrokey.com/u/Thamos)\ **Replies:** 9\ **Last updated:** [October 23, 2026, 9:43am UTC](https://support.nitrokey.com/t/nextbox-php-exploit-act-now/7786 "2026-10-23T09:43:55Z")
Hi, I got this email from Nitrokey today. I thought this might be interessting for the folks here, too. I am pleased, that nitrokey is watching these security issues. Has somebody any idea, how I might find out, if my… --- ## [Nitrokey 3 für BARMER Anmeldung mit Passkey](https://support.nitrokey.com/t/nitrokey-3-fur-barmer-anmeldung-mit-passkey/7785)
**Author:** [@\_Michael](https://support.nitrokey.com/u/_Michael)\ **Replies:** 2\ **Last updated:** [October 22, 2026, 4:45pm UTC](https://support.nitrokey.com/t/nitrokey-3-fur-barmer-anmeldung-mit-passkey/7785 "2026-10-22T16:45:31Z")
Die BARMER will ab Nov. 2026 auf Passkey umstellen. Hat hier jemand Erfahrung, ob man hier Nitrokey 3 einsetzen kann? --- ## [Nextbox stops unpredictable](https://support.nitrokey.com/t/nextbox-stops-unpredictable/7776)
**Author:** [@RobertHasler](https://support.nitrokey.com/u/RobertHasler)\ **Replies:** 12\ **Last updated:** [October 22, 2026, 11:16am UTC](https://support.nitrokey.com/t/nextbox-stops-unpredictable/7776 "2026-10-22T11:16:12Z")
Since about one year I am using Nextbox. I purchased this device to get an easy to maintain cloud solution. In fact, I am only using files, calendar and contacts, nothing special. From the beginning the box stops workin… --- ## [OS Upgrade auf Debian stable anstelle von oldstabel](https://support.nitrokey.com/t/os-upgrade-auf-debian-stable-anstelle-von-oldstabel/7779)
**Author:** [@Saimoen](https://support.nitrokey.com/u/Saimoen)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 9:14am UTC](https://support.nitrokey.com/t/os-upgrade-auf-debian-stable-anstelle-von-oldstabel/7779 "2026-10-22T09:14:39Z")
Hallo zusammen, & @daringer :slight\_smile: Edit: Kaum geposted, hat es sich schon wieder erledigt. Gerade auf Gihub gesehen, dass das Updaten auf Debian 12 manuell über die Nextbox App angestoßen werden kann. Daher nu… --- ## [Fan allways spins loudly when under a bit of load with latest Firware](https://support.nitrokey.com/t/fan-allways-spins-loudly-when-under-a-bit-of-load-with-latest-firware/7784)
**Author:** [@lyricisticwalker](https://support.nitrokey.com/u/lyricisticwalker)\ **Replies:** 0\ **Last updated:** [October 20, 2026, 8:08am UTC](https://support.nitrokey.com/t/fan-allways-spins-loudly-when-under-a-bit-of-load-with-latest-firware/7784 "2026-10-20T08:08:37Z")
Since I upgraded my V54 to Release v3.0.1 - Nitropad T430/X230 T480/T480s V54/V56 nv41/ns50 · Nitrokey/heads · GitHub the fan spins to (ig 100%) if the cpu gets a little hot. So when I update my System etc.. This wasn’t … --- ## [Modify plastic case to adapt to keyring studs (e.g. Orbitkey, Ridge, etc)?](https://support.nitrokey.com/t/modify-plastic-case-to-adapt-to-keyring-studs-e-g-orbitkey-ridge-etc/7782)
**Author:** [@dvanzuijlekom](https://support.nitrokey.com/u/dvanzuijlekom)\ **Replies:** 0\ **Last updated:** [October 17, 2026, 1:56pm UTC](https://support.nitrokey.com/t/modify-plastic-case-to-adapt-to-keyring-studs-e-g-orbitkey-ridge-etc/7782 "2026-10-17T13:56:32Z")
I own a couple of Nitrokey devices, like the Nitrokey 3A and NitroHSM2. Would it be possible to drill out the square hole in the plastic case to a larger size to be able to fit it on the stud inside a protective keyring,… --- ## [Nitrokey 3A Mini hängt sich nach Firmware Update auf](https://support.nitrokey.com/t/nitrokey-3a-mini-hangt-sich-nach-firmware-update-auf/4901)
**Author:** [@crysknife](https://support.nitrokey.com/u/crysknife)\ **Replies:** 6\ **Last updated:** [October 16, 2026, 5:47am UTC](https://support.nitrokey.com/t/nitrokey-3a-mini-hangt-sich-nach-firmware-update-auf/4901 "2026-10-16T05:47:12Z")
Hi, Nachdem ich heute bei meinen Nitrokey 3A mini die RC Firmware 1.3.0-rc.1 aufgespielt habe, ist dieser leider nicht mehr nutzbar, da er sich immer aufhängt wenn es zur Bestätigung mittels Touch Button kommt. Dann hil… --- ## [HSM2 - ReApply firmware - is it possible?](https://support.nitrokey.com/t/hsm2-reapply-firmware-is-it-possible/7778)
**Author:** [@mmfin](https://support.nitrokey.com/u/mmfin)\ **Replies:** 6\ **Last updated:** [October 15, 2026, 8:09pm UTC](https://support.nitrokey.com/t/hsm2-reapply-firmware-is-it-possible/7778 "2026-10-15T20:09:03Z")
I have two Nitrokey HSM 2 tokens (firmware 4.1), serials DENK0400133 and DENK0400273, previously initialized for testing. The SO-PINs were lost, and both the SO-PIN and user PIN are now blocked on each token. I attemp… --- ## [Has anybody experience with the Nitrokey 3c NFC (new version) and the Xiaomi X7 Pro with NFC?](https://support.nitrokey.com/t/has-anybody-experience-with-the-nitrokey-3c-nfc-new-version-and-the-xiaomi-x7-pro-with-nfc/7781)
**Author:** [@solucion](https://support.nitrokey.com/u/solucion)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 8:38am UTC](https://support.nitrokey.com/t/has-anybody-experience-with-the-nitrokey-3c-nfc-new-version-and-the-xiaomi-x7-pro-with-nfc/7781 "2026-10-15T08:38:47Z")
I had a try with the former Nitrokey and it was not compatible with the NFC of my Phones (Xiaomi X3 Pro and Xiaomi X7Pro). It did simply not work. For my purposes at least, the daily used X7Pro should work with it if I d… --- ## [No export button / unable to add passwords?](https://support.nitrokey.com/t/no-export-button-unable-to-add-passwords/7774)
**Author:** [@frank1](https://support.nitrokey.com/u/frank1)\ **Replies:** 2\ **Last updated:** [October 12, 2026, 5:13pm UTC](https://support.nitrokey.com/t/no-export-button-unable-to-add-passwords/7774 "2026-10-12T17:13:10Z")
Hello, I have a new Nitrokey 3 now. I can’t find the export and import buttons—neither on Linux nor on Windows. On Windows, I also can’t add passwords where I’ve selected the PIN and touch options; I get error code 6982.… --- ## [Re-initialize NitroKey HSM 2](https://support.nitrokey.com/t/re-initialize-nitrokey-hsm-2/7773)
**Author:** [@lyubo](https://support.nitrokey.com/u/lyubo)\ **Replies:** 2\ **Last updated:** [October 11, 2026, 6:50am UTC](https://support.nitrokey.com/t/re-initialize-nitrokey-hsm-2/7773 "2026-10-11T06:50:01Z")
Hello, I initialized my new HSM2, by running sc-hsm-tool --initialize, but wiped out the generated so-pin, before storing it. I have no keys on the token. Tried to do firmware update, but pki-as-a-service.net says the… --- ## [Unlock luks encrypted usb drive using nitrokey](https://support.nitrokey.com/t/unlock-luks-encrypted-usb-drive-using-nitrokey/7764)
**Author:** [@nk3miniuser](https://support.nitrokey.com/u/nk3miniuser)\ **Replies:** 2\ **Last updated:** [October 10, 2026, 3:49pm UTC](https://support.nitrokey.com/t/unlock-luks-encrypted-usb-drive-using-nitrokey/7764 "2026-10-10T15:49:53Z")
I have a nitrokey 3 mini and would like to unlock luks partition in an external usb drive using nitrokey. I find lot of articles about decrypting root luks partition automatically using nitrokey 3. For e.g the linked sc… --- ## [Is my Nitrokey 3C NFS is 'new' or 'old' type?](https://support.nitrokey.com/t/is-my-nitrokey-3c-nfs-is-new-or-old-type/7769)
**Author:** [@Yu7ER](https://support.nitrokey.com/u/Yu7ER)\ **Replies:** 3\ **Last updated:** [October 9, 2026, 10:35am UTC](https://support.nitrokey.com/t/is-my-nitrokey-3c-nfs-is-new-or-old-type/7769 "2026-10-09T10:35:48Z")
Hi! I’ve read a news here https://www.nitrokey.com/news/2026/nitrokey-3-improved-nfc-performance-international-customs-clearance-ä26-it-sa My key was ordered mid-September and delivered early October. Is it of ‘new’ ty… --- ## [Google passkey is not displayed in Nitrokey APP](https://support.nitrokey.com/t/google-passkey-is-not-displayed-in-nitrokey-app/7767)
**Author:** [@Yu7ER](https://support.nitrokey.com/u/Yu7ER)\ **Replies:** 3\ **Last updated:** [October 9, 2026, 8:52am UTC](https://support.nitrokey.com/t/google-passkey-is-not-displayed-in-nitrokey-app/7767 "2026-10-09T08:52:28Z")
Hi! I’ve just received my Nitrokey 3C NFC ordered mid-September. Firmware is updated to v.1.9.1 before enrollment, PIN is configured. NitroApp version is 2.7.1 installed via Flathub Firefox 157.0 on Ubuntu 24.04 I’v… --- ## [Nitrokey 3A NFC Not Detected by Nitrokey App 2 on Windows 11](https://support.nitrokey.com/t/nitrokey-3a-nfc-not-detected-by-nitrokey-app-2-on-windows-11/7754)
**Author:** [@guefi](https://support.nitrokey.com/u/guefi)\ **Replies:** 3\ **Last updated:** [October 8, 2026, 5:12pm UTC](https://support.nitrokey.com/t/nitrokey-3a-nfc-not-detected-by-nitrokey-app-2-on-windows-11/7754 "2026-10-08T17:12:59Z")
Hello, I am experiencing an issue with a new Nitrokey 3A NFC that I recently purchased. The device has not been set up or initialized yet and is being connected for the first time. However, it is not detected by Nitrok… --- ## [NK3 frequent hangs / lost connection](https://support.nitrokey.com/t/nk3-frequent-hangs-lost-connection/7763)
**Author:** [@vanitasvitae](https://support.nitrokey.com/u/vanitasvitae)\ **Replies:** 7\ **Last updated:** [October 8, 2026, 2:19pm UTC](https://support.nitrokey.com/t/nk3-frequent-hangs-lost-connection/7763 "2026-10-08T14:19:59Z")
Hey! I’m currently working on an OpenPGP implementation for SmartCards using javax.smartcardio and I’m testing against both a Yubikey 4, as well as a Nitrokey 3 A Mini (firmware v1.9.1) On the Nitrokey I’m experiencing… --- ## [Nitrokey 3A NFC seit Update auf Firmware 1.9.1 ohne jede Funktion (keine LED, kein USB, kein NFC)](https://support.nitrokey.com/t/nitrokey-3a-nfc-seit-update-auf-firmware-1-9-1-ohne-jede-funktion-keine-led-kein-usb-kein-nfc/7760)
**Author:** [@Jan\_P\_Michel](https://support.nitrokey.com/u/Jan_P_Michel)\ **Replies:** 4\ **Last updated:** [October 7, 2026, 8:51am UTC](https://support.nitrokey.com/t/nitrokey-3a-nfc-seit-update-auf-firmware-1-9-1-ohne-jede-funktion-keine-led-kein-usb-kein-nfc/7760 "2026-10-07T08:51:45Z")
Hallo zusammen, ich möchte einen Fall dokumentieren, der dem Thread Firmware 1.9.1 does not recognize Nitrokey 3 anymore ( Firmware 1.9.1 does not recognize Nitrokey 3 anymore ) sehr ähnlich ist, und um eure Einschätzun… --- ## [Pre-purchase question: Nitrokey Passkey, hmac-secret/PRF for Bitwarden](https://support.nitrokey.com/t/pre-purchase-question-nitrokey-passkey-hmac-secret-prf-for-bitwarden/7757)
**Author:** [@vm8jan5A](https://support.nitrokey.com/u/vm8jan5A)\ **Replies:** 1\ **Last updated:** [October 3, 2026, 7:00pm UTC](https://support.nitrokey.com/t/pre-purchase-question-nitrokey-passkey-hmac-secret-prf-for-bitwarden/7757 "2026-10-03T19:00:00Z")
Hello, I am considering buying the Nitrokey Passkey (NKPK) and have one specific question beforehand: Does the Nitrokey Passkey support the FIDO2 hmac-secret extension, so that it can be used via WebAuthn PRF to decryp… --- ## [Firmware 1.9.1 does not recognize Nitrokey 3 anymore](https://support.nitrokey.com/t/firmware-1-9-1-does-not-recognize-nitrokey-3-anymore/7748)
**Author:** [@olli](https://support.nitrokey.com/u/olli)\ **Replies:** 12\ **Last updated:** [October 2, 2026, 3:11pm UTC](https://support.nitrokey.com/t/firmware-1-9-1-does-not-recognize-nitrokey-3-anymore/7748 "2026-10-02T15:11:08Z")
Hi, after updating my Nitrokey 3A NFC from firmware version 1.8.2 to 1.9.1 it is not recognized by Arch Linux anymore. dmesg doesn’t show any output when plugging it in and lsusb doesn’t list it either. $ nitropy nk3 s… --- ## [Documentation Update Nitrokey Mageia](https://support.nitrokey.com/t/documentation-update-nitrokey-mageia/7744)
**Author:** [@T.L.7Gadi](https://support.nitrokey.com/u/T.L.7Gadi)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 7:09am UTC](https://support.nitrokey.com/t/documentation-update-nitrokey-mageia/7744 "2026-10-01T07:09:50Z")
Hello! Please update the documentation to install pynitrokey here. For Mageia 10 - with comes with python 3.13 - you need the following libraries: python3-devel lib64udev-devel lib64pcsclite-devel The first two for p… --- ## [After Firmware Update Windows 11 did not recognize the key anymore](https://support.nitrokey.com/t/after-firmware-update-windows-11-did-not-recognize-the-key-anymore/7747)
**Author:** [@T.L.7Gadi](https://support.nitrokey.com/u/T.L.7Gadi)\ **Replies:** 6\ **Last updated:** [October 1, 2026, 7:02am UTC](https://support.nitrokey.com/t/after-firmware-update-windows-11-did-not-recognize-the-key-anymore/7747 "2026-10-01T07:02:23Z")
Hello, After I upgrade the firmware of my NK3 C to the last version ( 1.9.0), my Windows 11 Notebook (Elitebook 665 G11) did not recognize the key anymore. It is listed under devices - but with a driver error label (no … --- ## [Python question - installing pynitrokey](https://support.nitrokey.com/t/python-question-installing-pynitrokey/7745)
**Author:** [@T.L.7Gadi](https://support.nitrokey.com/u/T.L.7Gadi)\ **Replies:** 4\ **Last updated:** [September 30, 2026, 7:36am UTC](https://support.nitrokey.com/t/python-question-installing-pynitrokey/7745 "2026-09-30T07:36:13Z")
Hello, During the installation of pynitrokey with pipx there are severall libraries installed too. My question is - how can I see their version and where are they stored? For example pyscard. When I use pip i got the… --- ## [NK3 Free blocks (ext)](https://support.nitrokey.com/t/nk3-free-blocks-ext/7746)
**Author:** [@T.L.7Gadi](https://support.nitrokey.com/u/T.L.7Gadi)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 9:14pm UTC](https://support.nitrokey.com/t/nk3-free-blocks-ext/7746 "2026-09-29T21:14:03Z")
Hello, I updated my two NK3 (one A, one C) and read the following output: NK3 C: Free blocks (ext): 459 NK3 A: Free blocks (ext): 473 Is this okay? Regards :slight\_smile: --- ## [Expected deliver date for NitroKey 3C NFC](https://support.nitrokey.com/t/expected-deliver-date-for-nitrokey-3c-nfc/7742)
**Author:** [@kyf](https://support.nitrokey.com/u/kyf)\ **Replies:** 0\ **Last updated:** [September 26, 2026, 6:42pm UTC](https://support.nitrokey.com/t/expected-deliver-date-for-nitrokey-3c-nfc/7742 "2026-09-26T18:42:45Z")
Hello except the main informational banner on product site is there any new update regarding when products will be in stock ? Thank you in advance ! :slight\_smile: --- ## [ID-Austria does not accept Nitrokey 3A NFC](https://support.nitrokey.com/t/id-austria-does-not-accept-nitrokey-3a-nfc/5338)
**Author:** [@thomare](https://support.nitrokey.com/u/thomare)\ **Replies:** 12\ **Last updated:** [September 25, 2026, 12:04pm UTC](https://support.nitrokey.com/t/id-austria-does-not-accept-nitrokey-3a-nfc/5338 "2026-09-25T12:04:57Z")
ID-Austria is the Austrian government identity provider offering Webauthn and hardware tokens, see compatible devices. Site lists “Token, die FIDO2 Level 2 zertifiziert mit WebAuthn unterstützen” When registering with m… --- ## [Protective Case: Dimensions and 3A Mini compatibility](https://support.nitrokey.com/t/protective-case-dimensions-and-3a-mini-compatibility/7741)
**Author:** [@Jeffbr](https://support.nitrokey.com/u/Jeffbr)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 8:20am UTC](https://support.nitrokey.com/t/protective-case-dimensions-and-3a-mini-compatibility/7741 "2026-09-25T08:20:59Z")
Hello, could you confirm the internal dimensions of the Protective Case for Nitrokeys sold on the shop? There’s no mention on the product page. Specifically, does it fit the Nitrokey 3A Mini securely? I am looking for t… --- ## [Opinion: Entra does not belong in pynitrokey](https://support.nitrokey.com/t/opinion-entra-does-not-belong-in-pynitrokey/7737)
**Author:** [@jjakob](https://support.nitrokey.com/u/jjakob)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 1:52pm UTC](https://support.nitrokey.com/t/opinion-entra-does-not-belong-in-pynitrokey/7737 "2026-09-22T13:52:49Z")
I package pynitrokey for Gentoo, I saw that with the 0.13.0 release, code for enrolling into Microsoft Entra was added into pynitrokey (the nitropy tool). I haven’t studied what exactly it does in detail, it doesn’t seem… [Next page](https://support.nitrokey.com/latest.md?page=1)