# Latest **URL:** https://support.nitrokey.com/latest.md?page=1 [Latest](https://support.nitrokey.com/latest.md) · [Categories](https://support.nitrokey.com/categories.md) **Page:** 2 --- ## [NK3 Free blocks (ext)](https://support.nitrokey.com/t/nk3-free-blocks-ext/7746)
**Author:** [@T.L.7Gadi](https://support.nitrokey.com/u/T.L.7Gadi)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 9:14pm UTC](https://support.nitrokey.com/t/nk3-free-blocks-ext/7746 "2026-09-29T21:14:03Z")
Hello, I updated my two NK3 (one A, one C) and read the following output: NK3 C: Free blocks (ext): 459 NK3 A: Free blocks (ext): 473 Is this okay? Regards :slight\_smile: --- ## [Expected deliver date for NitroKey 3C NFC](https://support.nitrokey.com/t/expected-deliver-date-for-nitrokey-3c-nfc/7742)
**Author:** [@kyf](https://support.nitrokey.com/u/kyf)\ **Replies:** 0\ **Last updated:** [September 26, 2026, 6:42pm UTC](https://support.nitrokey.com/t/expected-deliver-date-for-nitrokey-3c-nfc/7742 "2026-09-26T18:42:45Z")
Hello except the main informational banner on product site is there any new update regarding when products will be in stock ? Thank you in advance ! :slight\_smile: --- ## [ID-Austria does not accept Nitrokey 3A NFC](https://support.nitrokey.com/t/id-austria-does-not-accept-nitrokey-3a-nfc/5338)
**Author:** [@thomare](https://support.nitrokey.com/u/thomare)\ **Replies:** 12\ **Last updated:** [September 25, 2026, 12:04pm UTC](https://support.nitrokey.com/t/id-austria-does-not-accept-nitrokey-3a-nfc/5338 "2026-09-25T12:04:57Z")
ID-Austria is the Austrian government identity provider offering Webauthn and hardware tokens, see compatible devices. Site lists “Token, die FIDO2 Level 2 zertifiziert mit WebAuthn unterstützen” When registering with m… --- ## [Protective Case: Dimensions and 3A Mini compatibility](https://support.nitrokey.com/t/protective-case-dimensions-and-3a-mini-compatibility/7741)
**Author:** [@Jeffbr](https://support.nitrokey.com/u/Jeffbr)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 8:20am UTC](https://support.nitrokey.com/t/protective-case-dimensions-and-3a-mini-compatibility/7741 "2026-09-25T08:20:59Z")
Hello, could you confirm the internal dimensions of the Protective Case for Nitrokeys sold on the shop? There’s no mention on the product page. Specifically, does it fit the Nitrokey 3A Mini securely? I am looking for t… --- ## [Opinion: Entra does not belong in pynitrokey](https://support.nitrokey.com/t/opinion-entra-does-not-belong-in-pynitrokey/7737)
**Author:** [@jjakob](https://support.nitrokey.com/u/jjakob)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 1:52pm UTC](https://support.nitrokey.com/t/opinion-entra-does-not-belong-in-pynitrokey/7737 "2026-09-22T13:52:49Z")
I package pynitrokey for Gentoo, I saw that with the 0.13.0 release, code for enrolling into Microsoft Entra was added into pynitrokey (the nitropy tool). I haven’t studied what exactly it does in detail, it doesn’t seem… --- ## [NitroPC crashes with Seagate Portable 4 TB USB drives](https://support.nitrokey.com/t/nitropc-crashes-with-seagate-portable-4-tb-usb-drives/7738)
**Author:** [@degard](https://support.nitrokey.com/u/degard)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 4:05am UTC](https://support.nitrokey.com/t/nitropc-crashes-with-seagate-portable-4-tb-usb-drives/7738 "2026-09-22T04:05:55Z")
Hi all, My NitroPC immediately shuts down when I connect a bus-powered Seagate Portable 4 TB hard drive while the computer is running. And if the drive is already connected when I switch on the NitroPC, the computer do… --- ## [NK3 USB connector wore out](https://support.nitrokey.com/t/nk3-usb-connector-wore-out/7733)
**Author:** [@spyworld2](https://support.nitrokey.com/u/spyworld2)\ **Replies:** 4\ **Last updated:** [September 21, 2026, 8:32am UTC](https://support.nitrokey.com/t/nk3-usb-connector-wore-out/7733 "2026-09-21T08:32:37Z")
My Nitrokey 3A NFC’s USB connector has worn out. I have to put pressure on it to make good contact. I would estimate ~ 2000 insertions and removals. About 2 years old. :frowning: Is it normal? --- ## [Upgrade to 32.0.14](https://support.nitrokey.com/t/upgrade-to-32-0-14/7740)
**Author:** [@jphuc](https://support.nitrokey.com/u/jphuc)\ **Replies:** 1\ **Last updated:** [September 18, 2026, 9:46am UTC](https://support.nitrokey.com/t/upgrade-to-32-0-14/7740 "2026-09-18T09:46:13Z")
Version Nextcloud Hub 25 Autumn (32.0.13) Mise à jour La version que vous utilisez n’est plus maintenue. Assurez vous d’effectuer une mise à jour vers une version prise en charge dès que possible. Une nouvelle version … --- ## [Performance difference in Nitrokey HSM2 key generation](https://support.nitrokey.com/t/performance-difference-in-nitrokey-hsm2-key-generation/7736)
**Author:** [@aetwaf](https://support.nitrokey.com/u/aetwaf)\ **Replies:** 5\ **Last updated:** [September 17, 2026, 12:28pm UTC](https://support.nitrokey.com/t/performance-difference-in-nitrokey-hsm2-key-generation/7736 "2026-09-17T12:28:56Z")
Hello, I have two Nitrokey HSM2, but I’m consistently getting different performance times on the same operations. In particular both of them slow down with the increase of the number of stored key pairs (RSA4096) in pe… --- ## [Please update the forum software (so one can login with nitrokey)](https://support.nitrokey.com/t/please-update-the-forum-software-so-one-can-login-with-nitrokey/7518)
**Author:** [@agr](https://support.nitrokey.com/u/agr)\ **Replies:** 3\ **Last updated:** [September 12, 2026, 3:05pm UTC](https://support.nitrokey.com/t/please-update-the-forum-software-so-one-can-login-with-nitrokey/7518 "2026-09-12T15:05:57Z")
just trying to get attention to the forum updated; Couldnt find a better category --- ## [Failure messages while installing private and publickeys of X.509 certificate](https://support.nitrokey.com/t/failure-messages-while-installing-private-and-publickeys-of-x-509-certificate/7735)
**Author:** [@ksp1968](https://support.nitrokey.com/u/ksp1968)\ **Replies:** 0\ **Last updated:** [September 6, 2026, 7:09pm UTC](https://support.nitrokey.com/t/failure-messages-while-installing-private-and-publickeys-of-x-509-certificate/7735 "2026-09-06T19:09:56Z")
Hello, just for understanding. I’m mislead by installing my keys on my Nitrokey Pro. I got failure messages, but it seems that the keys are installed properly on the Nitrokey. Know are they properly installed when I got… --- ## [Order SO1043681 in preparation for 3 weeks](https://support.nitrokey.com/t/order-so1043681-in-preparation-for-3-weeks/7730)
**Author:** [@ariz](https://support.nitrokey.com/u/ariz)\ **Replies:** 3\ **Last updated:** [September 3, 2026, 11:43am UTC](https://support.nitrokey.com/t/order-so1043681-in-preparation-for-3-weeks/7730 "2026-09-03T11:43:05Z")
Hello, my order is in “preparation” for already more than 3 weeks. Is this company live at all? --- ## [Sharing Experiences: How many Nitrokeys (or alternatives) do you use, and in what roles?](https://support.nitrokey.com/t/sharing-experiences-how-many-nitrokeys-or-alternatives-do-you-use-and-in-what-roles/7710)
**Author:** [@WithLaTe](https://support.nitrokey.com/u/WithLaTe)\ **Replies:** 2\ **Last updated:** [September 2, 2026, 3:08pm UTC](https://support.nitrokey.com/t/sharing-experiences-how-many-nitrokeys-or-alternatives-do-you-use-and-in-what-roles/7710 "2026-09-02T15:08:39Z")
The original post can be found here. However, since the proportion of German-language posts in this forum is rather low, I decided to share the ideas from that post with a wider audience through this post. Background: … --- ## [Feature Request: Monero payments](https://support.nitrokey.com/t/feature-request-monero-payments/4929)
**Author:** [@Shepard](https://support.nitrokey.com/u/Shepard)\ **Replies:** 5\ **Last updated:** [September 2, 2026, 2:21pm UTC](https://support.nitrokey.com/t/feature-request-monero-payments/4929 "2026-09-02T14:21:39Z")
It would be nice if Nitrokey GmbH accepted Monero as a payment option. For those that don’t know, Monero (XMR) is an anonymous cryptocurrency with much better privacy features than Bitcoin. Thanks. --- ## [Nitrophone 10 Warranty](https://support.nitrokey.com/t/nitrophone-10-warranty/7729)
**Author:** [@Maurice](https://support.nitrokey.com/u/Maurice)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 11:15am UTC](https://support.nitrokey.com/t/nitrophone-10-warranty/7729 "2026-09-01T11:15:35Z")
Hi, I wonder if someone might be able to help me. I returned my Nitrophone 10 under warranty for repair. After some delay in Customs it was received at Teltow about 2-3 weeks ago. My emails do not appear to be getting th… --- ## [Pre-provisioning / Programming a Nitrokey 3 with a generated secret for Microsoft Entra ID as Microsoft 365 admin](https://support.nitrokey.com/t/pre-provisioning-programming-a-nitrokey-3-with-a-generated-secret-for-microsoft-entra-id-as-microsoft-365-admin/7689)
**Author:** [@PC-SPEZIALIST](https://support.nitrokey.com/u/PC-SPEZIALIST)\ **Replies:** 4\ **Last updated:** [August 31, 2026, 3:45pm UTC](https://support.nitrokey.com/t/pre-provisioning-programming-a-nitrokey-3-with-a-generated-secret-for-microsoft-entra-id-as-microsoft-365-admin/7689 "2026-08-31T15:45:28Z")
We are thinking about pre-provisiong Nitrokey 3C NFC or Nitrokey 3A NFC keys for Microsoft Entra ID users. Is that possible using nitropy or Nitrokey App 2? We did not find a guide in the documentation. Helpful ressou… --- ## [NitroPC (2023) cannot find Samsung 970 SSD](https://support.nitrokey.com/t/nitropc-2023-cannot-find-samsung-970-ssd/7594)
**Author:** [@bagel](https://support.nitrokey.com/u/bagel)\ **Replies:** 12\ **Last updated:** [August 30, 2026, 12:16am UTC](https://support.nitrokey.com/t/nitropc-2023-cannot-find-samsung-970-ssd/7594 "2026-08-30T00:16:38Z")
I took a Samsung SSD hard drive (and some RAM) from a Librem 14 laptop, put it into the NitroPC (1) M.2 slot (the high one), and tried to boot. I get an EFI shell and no volumes appear. If I plug in a USB drive with a GN… --- ## [PGP verification of pynitrokey / nitropy release artifacts](https://support.nitrokey.com/t/pgp-verification-of-pynitrokey-nitropy-release-artifacts/6005)
**Author:** [@newNKuser](https://support.nitrokey.com/u/newNKuser)\ **Replies:** 4\ **Last updated:** [August 29, 2026, 4:45pm UTC](https://support.nitrokey.com/t/pgp-verification-of-pynitrokey-nitropy-release-artifacts/6005 "2026-08-29T16:45:01Z")
Currently the recommended way of installing pynitrokey is via pipx, but such an installation does not include any PGP verification and the PyPI repo doesn’t seem to have a signature either, as some other packages there d… --- ## [Pixel6 permanently restarts](https://support.nitrokey.com/t/pixel6-permanently-restarts/7724)
**Author:** [@wachfo](https://support.nitrokey.com/u/wachfo)\ **Replies:** 7\ **Last updated:** [August 27, 2026, 11:00am UTC](https://support.nitrokey.com/t/pixel6-permanently-restarts/7724 "2026-08-27T11:00:10Z")
Hello dear Support Team, Übersetzt mit DeepL (https://dee.pl/apps) Hallo liebes SupportTeam, Mein Pixel6, welches ich vor ca 5 Jahren bei euch gekauft habe, war die ganze Zeit zuverlässig. Vor einer Stunde startete … --- ## [Nitrokey HSM, n-of-m scheme and XCA](https://support.nitrokey.com/t/nitrokey-hsm-n-of-m-scheme-and-xca/7582)
**Author:** [@3blabs](https://support.nitrokey.com/u/3blabs)\ **Replies:** 5\ **Last updated:** [August 22, 2026, 5:49pm UTC](https://support.nitrokey.com/t/nitrokey-hsm-n-of-m-scheme-and-xca/7582 "2026-08-22T17:49:52Z")
I’m trying to use a Nitrokey HSM2 with n-of-m public key auth in XCA. It works the first time when I unlock the HSM with scsh3gui and generate the keys / certificates. But the next time I XCA does not find the private k… --- ## [Credentials missing, no update](https://support.nitrokey.com/t/credentials-missing-no-update/7725)
**Author:** [@zaliv](https://support.nitrokey.com/u/zaliv)\ **Replies:** 0\ **Last updated:** [August 21, 2026, 9:15pm UTC](https://support.nitrokey.com/t/credentials-missing-no-update/7725 "2026-08-21T21:15:38Z")
I have a nitrokey 3a. I have been using it for FIDO2 and OTP passwords. Today when I tried to get an OTP password, I found the passwords menu was empty (tried on the graphical app and the nitropy tool on a different devi… --- ## [Minimal PKI with Nitrokey-HSM and OpenSSL](https://support.nitrokey.com/t/minimal-pki-with-nitrokey-hsm-and-openssl/7720)
**Author:** [@sc-hsm](https://support.nitrokey.com/u/sc-hsm)\ **Replies:** 0\ **Last updated:** [August 19, 2026, 5:45pm UTC](https://support.nitrokey.com/t/minimal-pki-with-nitrokey-hsm-and-openssl/7720 "2026-08-19T17:45:34Z")
We have created a template project to setup your own 2-tier minimal PKI using OpenSSL and a Nitrokey-HSM / SmartCard-HSM as key store. The project can be found on GitHub. --- ## [Newly received Nitrokey HSM 2 not recognized](https://support.nitrokey.com/t/newly-received-nitrokey-hsm-2-not-recognized/7718)
**Author:** [@christiaanvanarum](https://support.nitrokey.com/u/christiaanvanarum)\ **Replies:** 2\ **Last updated:** [August 19, 2026, 7:10am UTC](https://support.nitrokey.com/t/newly-received-nitrokey-hsm-2-not-recognized/7718 "2026-08-19T07:10:28Z")
Hi all, Just received my Nitrokey HSM 2, however i have some trouble getting started. My laptop can’t seem to recognize the HSM. On both Ubuntu 24.04.4 LTS as Windows 11, after installing OpenSC, the key can’t be found.… --- ## [New Firmware 2.6.1 and NS70 compatibility](https://support.nitrokey.com/t/new-firmware-2-6-1-and-ns70-compatibility/7448)
**Author:** [@PDP1](https://support.nitrokey.com/u/PDP1)\ **Replies:** 11\ **Last updated:** [August 17, 2026, 7:50am UTC](https://support.nitrokey.com/t/new-firmware-2-6-1-and-ns70-compatibility/7448 "2026-08-17T07:50:59Z")
On the GitHub HEADS, there is a new firmware for many NitroPads. But it states that: This release includes all Nitropad variants, note that the NS50 and NS70 are untested Mine is the NS70. The update is 6 mo old (26… --- ## [How many Passkeys can be stored on a Nitrokey?](https://support.nitrokey.com/t/how-many-passkeys-can-be-stored-on-a-nitrokey/5652)
**Author:** [@Anigma](https://support.nitrokey.com/u/Anigma)\ **Replies:** 30\ **Last updated:** [August 13, 2026, 9:57pm UTC](https://support.nitrokey.com/t/how-many-passkeys-can-be-stored-on-a-nitrokey/5652 "2026-08-13T21:57:16Z")
Hello, as far as I now I could store Passkeys on a Nitrokey. But I can’t find a info how many of them I can store. I think the number for Nitrokey 3 would be most relevant, but are there differences in storage to older … --- ## [Simple explanation of Heads, TPM, Keys needed](https://support.nitrokey.com/t/simple-explanation-of-heads-tpm-keys-needed/7626)
**Author:** [@nitrouserts](https://support.nitrokey.com/u/nitrouserts)\ **Replies:** 3\ **Last updated:** [August 10, 2026, 5:01pm UTC](https://support.nitrokey.com/t/simple-explanation-of-heads-tpm-keys-needed/7626 "2026-08-10T17:01:13Z")
Because I am still stuck with issues in this post \[1\] and reading and making notes of the documentation brought me more questions than answers, I am asking for a clear and easy explanation how Heads works, answers to my … --- ## [Nitropad fails to boot showing ERROR: Invalid signatrue in kexec boot params](https://support.nitrokey.com/t/nitropad-fails-to-boot-showing-error-invalid-signatrue-in-kexec-boot-params/7583)
**Author:** [@nitrouserts](https://support.nitrokey.com/u/nitrouserts)\ **Replies:** 8\ **Last updated:** [August 10, 2026, 4:55pm UTC](https://support.nitrokey.com/t/nitropad-fails-to-boot-showing-error-invalid-signatrue-in-kexec-boot-params/7583 "2026-08-10T16:55:46Z")
Since today booting my NitroPad T430 with Heads v2.5 stops: gpg: verify signature failed: Unknown system error !!! ERROR: Invalid signatrue in kexec boot params !!! !!!!! Failed default boot New value of ... !!!!! Start… --- ## [Backup der Nextbox](https://support.nitrokey.com/t/backup-der-nextbox/7670)
**Author:** [@raro](https://support.nitrokey.com/u/raro)\ **Replies:** 6\ **Last updated:** [August 8, 2026, 10:27am UTC](https://support.nitrokey.com/t/backup-der-nextbox/7670 "2026-08-08T10:27:02Z")
Hi, ich melde mich mal wieder mit einer Frage zum Backup. Was nehmt ihr so für einen zuverlässigen, am besten auch mobilen BackUp? Ich bekomme an die Nextbox keine Festplatte mit externer Stromversorgung gehängt. Test… --- ## [How long does delivery really take?](https://support.nitrokey.com/t/how-long-does-delivery-really-take/7693)
**Author:** [@H\_N](https://support.nitrokey.com/u/H_N)\ **Replies:** 3\ **Last updated:** [August 6, 2026, 8:38am UTC](https://support.nitrokey.com/t/how-long-does-delivery-really-take/7693 "2026-08-06T08:38:03Z")
I placed and paid for the order for nitro laptop on Thursday, today is Monday, I have not received no tracking or any confirmation delivery has been sent out, I paid for the 3 day delivery option which was an extra, is t… --- ## [Boot Hash Error HELP](https://support.nitrokey.com/t/boot-hash-error-help/7703)
**Author:** [@Drago323](https://support.nitrokey.com/u/Drago323)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 8:35am UTC](https://support.nitrokey.com/t/boot-hash-error-help/7703 "2026-08-06T08:35:13Z")
I successfully set up QubesOS on my NitroPad T480 with the default configurations and after just updating all of my templates I shut the computer down. When I powered the computer on after, I got a boot hash error but th… [Previous page](https://support.nitrokey.com/latest.md) [Next page](https://support.nitrokey.com/latest.md?page=2)