**Expected behaviour**
I have a nextcloud account in my server. I don't have …too many archives, but some of my collegues are sharing with me some folders with lots of files. The total size of my account is 60 GB (my folder and the folders sared with me). I want to sync this folder in another computer (with windows 10). I want that all the contents were downloaded in this computer by the sync app.
**Tell us what should happen**
The sync shows me a timeout error. It takes a lot of time checking the folder structure, and when the program begin the sync, when it synchronized between 200-400 MB it stops the synchronization due a timeout error. All of the users of our server are affected (Is not a problem of a single user). Same in my personal server in a raspberry pi.
**Steps to reproduce**
1) Find a windows 10 user with lots of big files synchronized with your owncloud server.
2) Delete the user in the nextcloud desktop application.
3) Delete the nextcloud folder in the client computer
4) Configure again the nextcloud desktop application in a new empty folder
5) wait for the sync. The synchronization will show an error.
6) uninstall the Nextcloud desktop application and delete again the synchronization folder.
6) Install the OWNCLOUD desktop app. Configure it in a new folder and start the synchronization with the Nextcloud server
6) you will notice that the sync will end without errors and the initial check for the folder structure will do faster than whith the nextcloud client app.
**Client configuration**
We made the connections over https. User, password... nothing special.
**Client version:**
We try with the 2.6.2 desktop app and the beta app (nextcloud-2.7.0.15123-daily-20200211-Release)
**Operating system:**
Windows 10
**OS language:**
Spanish
**Qt version used by client package (Linux only, see also Settings dialog):**
--
**Client package (From Nextcloud or distro) (Linux only):**
--
**Installation path of client:**
C:\Program Files (x86)\Nextcloud
**Server configuration**
'default_language' => 'es',
'default_locale' => 'es_ES',
'logtimezone' => 'Europe/Madrid',
'auth.bruteforce.protection.enabled' => false,
'asset-pipeline.enabled' => false,
'instanceid' => 'xxxxxxxxx',
'passwordsalt' => 'xxxxxxxxxxxxxxxxx',
'secret' => 'xxxxxxxxxxxxxxxxxxxxx',
'memcache.local' => '\\OC\\Memcache\\Redis',
'filelocking.enabled' => 'true',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
'timeout' => 0,
'dbindex' => 0,
'password' => 'xxxxxxxxxxxxx',
),
'trusted_domains' =>
array (
0 => '192.168.0.8',
1 => '178.60.208.14',
2 => 'tabigal.dyndns.org',
3 => 'montesqueiro.linkpc.net',
4 => 'www.tabigal.dyndns.org',
5 => 'www.montesqueiro.linkpc.net',
6 => '79.148.250.215',
7 => 'nube.tabigal.com',
8 => 'nube.montesqueiro.com',
),
'datadirectory' => '/var/www/html/owncloud/data',
'overwrite.cli.url' => 'https://nube.tabigal.com',
'dbtype' => 'mysql',
'version' => '17.0.3.1',
'dbname' => 'owncloud',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => 'xxxxxxxxxxxx',
'dbpassword' => 'xxxxxxxxxxxxxxxxxxxx',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_from_address' => 'noresponder',
'mail_domain' => 'tabigal.com',
'mail_smtpauthtype' => 'PLAIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'xxxxxxxxxxxxxx',
'mail_smtpport' => '587',
'mail_smtpname' => 'xxxx@tabigal.com',
'mail_smtppassword' => 'xxxxxxxxxxxx',
'mail_smtpsecure' => 'tls',
'theme' => '',
'maintenance' => false,
'app.mail.server-side-cache.enabled' => true,
'appstore.experimental.enabled' => true,
'loglevel' => 2,
'trashbin_retention_obligation' => 'auto, 60',
'updater.release.channel' => 'stable',
'mysql.utf8mb4' => true,
'app_install_overwrite' =>
array (
0 => 'announcementcenter',
1 => 'admin_notifications',
),
'mail_sendmailmode' => 'smtp',
**Nextcloud version:**
17.0.3.1 - Installed in a Ubuntu 16.04, PHP 7.3, Apache, Redis, installed in a Virtual Machine over VMWare.
Same in a personal installation in my Raspberry Pi (17.0.3.1, Raspbian lite, PHP7.2, Apache, Redis).
**Storage backend (external storage):**
NO
I don't have nothing in the logs when the error appears. Nothing in the server side, and in the client side i have a timeout error. Logs are very big (54 Mb on server side and a lot of lines on client side) but i only see the "timeout" error on client side.
