# Initialize Nitrokey HSM Device Blocked

**URL:** https://support.nitrokey.com/t/initialize-nitrokey-hsm-device-blocked/1895
**Category:** Misc
**Created:** [August 6, 2019, 10:15pm UTC](https://support.nitrokey.com/t/initialize-nitrokey-hsm-device-blocked/1895 "2019-08-06T22:15:10Z")
**Posts on this page:** 1
**Showing post:** 10

<div class="post-metadata">

### Author: ![sc-hsm](https://support.nitrokey.com/user_avatar/support.nitrokey.com/sc-hsm/32/304_2.png) [@sc-hsm](https://support.nitrokey.com/u/sc-hsm)
#### Post date: [July 22, 2021, 7:27am UTC](https://support.nitrokey.com/t/initialize-nitrokey-hsm-device-blocked/1895/10 "2021-07-22T07:27:01Z")

</div>

If the update process in the PKI-as-a-Service Portal detects that the SO-PIN retry counter is 0, then an update to the current version is enabled, independent of whether active keys are contained or the current firmware has a lower version number.

---

_[View the full topic](https://support.nitrokey.com/t/initialize-nitrokey-hsm-device-blocked/1895)._