# Nitro.chat matrix server is inaccessible

**URL:** <https://support.nitrokey.com/t/nitro-chat-matrix-server-is-inaccessible/4364>\
**Category:** Nitrokey Generic\
**Created:** [August 22, 2022, 2:09pm UTC](https://support.nitrokey.com/t/nitro-chat-matrix-server-is-inaccessible/4364 "2022-08-22T14:09:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![basalt](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/b/9fc29f/32.png) [@basalt](https://support.nitrokey.com/u/basalt)\
**Post date:** [August 22, 2022, 2:09pm UTC](https://support.nitrokey.com/t/nitro-chat-matrix-server-is-inaccessible/4364/1 "2022-08-22T14:09:15Z")

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Since about one hour ago (Monday, 22 August 2022 CEST 15:00) the nitro.chat matrix server is not available any more in neither of the clients I tested.

The Webinterface at [https://app.nitro.chat/#/login](https://app.nitro.chat/#/login) throws the following error:  
“There was a problem communicating with the homeserver, please try again later.”

[https://nitro.chat/\_matrix/client/versions](https://nitro.chat/_matrix/client/versions) displays: “502 Bad Gateway”

What is the problem and when will it be fixed?

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**Author:** ![jan](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/j/ce7236/32.png) [@jan](https://support.nitrokey.com/u/jan)\
**Post date:** [August 22, 2022, 3:05pm UTC](https://support.nitrokey.com/t/nitro-chat-matrix-server-is-inaccessible/4364/2 "2022-08-22T15:05:22Z")

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It was a planned maintenance and it’s working again now.

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**Author:** ![basalt](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/b/9fc29f/32.png) [@basalt](https://support.nitrokey.com/u/basalt)\
**Post date:** [August 23, 2022, 8:01am UTC](https://support.nitrokey.com/t/nitro-chat-matrix-server-is-inaccessible/4364/3 "2022-08-23T08:01:57Z")

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Thanks for the fast reply. I can confirm that it has been working since.

Where do I see the schedule for planned maintenance?
