# Nitrophone 10 Warranty

**URL:** https://support.nitrokey.com/t/nitrophone-10-warranty/7729
**Category:** NitroPhone
**Created:** [August 30, 2026, 4:57pm UTC](https://support.nitrokey.com/t/nitrophone-10-warranty/7729 "2026-08-30T16:57:46Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Maurice](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/m/d6d6ee/32.png) [@Maurice](https://support.nitrokey.com/u/Maurice)
#### Post date: [August 30, 2026, 4:57pm UTC](https://support.nitrokey.com/t/nitrophone-10-warranty/7729/1 "2026-08-30T16:57:46Z")

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Hi, I wonder if someone might be able to help me. I returned my Nitrophone 10 under warranty for repair. After some delay in Customs it was received at Teltow about 2-3 weeks ago. My emails do not appear to be getting through. Could someone investigate for me please?

Many Thanks

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### Author: ![Maurice](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/m/d6d6ee/32.png) [@Maurice](https://support.nitrokey.com/u/Maurice)
#### Post date: [September 1, 2026, 11:15am UTC](https://support.nitrokey.com/t/nitrophone-10-warranty/7729/2 "2026-09-01T11:15:35Z")

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Problem solved. And very quickly!  
Thank You!