# Nitrophone "captured photos/videos not found"

**URL:** https://support.nitrokey.com/t/nitrophone-captured-photos-videos-not-found/5530
**Category:** NitroPhone
**Created:** [October 21, 2023, 5:23pm UTC](https://support.nitrokey.com/t/nitrophone-captured-photos-videos-not-found/5530 "2023-10-21T17:23:02Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![SecureBoot](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/s/cc9497/32.png) [@SecureBoot](https://support.nitrokey.com/u/SecureBoot)
#### Post date: [October 21, 2023, 5:23pm UTC](https://support.nitrokey.com/t/nitrophone-captured-photos-videos-not-found/5530/1 "2023-10-21T17:23:02Z")

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First the USB audio disconnect click bug, now the camera no longer works. Android 14 is trash!

When I go to take a picture, no picture is saved and error message appears: “captured photos/videos not found”

How do I fix that?

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<div class="post-metadata">

### Author: ![SecureBoot](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/s/cc9497/32.png) [@SecureBoot](https://support.nitrokey.com/u/SecureBoot)
#### Post date: [October 26, 2023, 10:19pm UTC](https://support.nitrokey.com/t/nitrophone-captured-photos-videos-not-found/5530/2 "2023-10-26T22:19:27Z")

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Spontaneous remission occurred

Update fixed it?