# Unable to access the NitroApp parameters

**URL:** https://support.nitrokey.com/t/unable-to-access-the-nitroapp-parameters/3810
**Category:** NitroPad, NitroPC
**Created:** [January 21, 2022, 6:34pm UTC](https://support.nitrokey.com/t/unable-to-access-the-nitroapp-parameters/3810 "2022-01-21T18:34:02Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![J-F91](https://support.nitrokey.com/letter_avatar_proxy/v4/letter/j/0ea827/32.png) [@J-F91](https://support.nitrokey.com/u/J-F91)
#### Post date: [January 21, 2022, 6:34pm UTC](https://support.nitrokey.com/t/unable-to-access-the-nitroapp-parameters/3810/1 "2022-01-21T18:34:02Z")

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Hi,  
I use a Nitropad and Nitrokey Storage. My goal is to change the user pin of the Nitrokey Storage. Hence I installed the NitroApp into the Fedora template as explained into the docs.Now, I can start the NitroApp from the Fedora template, but the problem is the NitroApp does not see the Nitrokey Storage as connected. If I click on the app icon in the tray bar, it actually displays “Nitrokey is not connected!”  
I tried all the usbs, it dido not change anything. How to solve this issue?  
Thanks for your help.