# User PIN / Admin PIN explanation? **URL:** https://support.nitrokey.com/t/user-pin-admin-pin-explanation/1043 **Category:** Nitrokeys **Created:** [April 14, 2018, 2:00pm UTC](https://support.nitrokey.com/t/user-pin-admin-pin-explanation/1043 "2018-04-14T14:00:39Z") **Posts on this page:** 1 **Showing post:** 21
### Author: ![Peacekeeper](https://support.nitrokey.com/user_avatar/support.nitrokey.com/peacekeeper/32/132_2.png) [@Peacekeeper](https://support.nitrokey.com/u/Peacekeeper) #### Post date: [April 19, 2018, 9:49am UTC](https://support.nitrokey.com/t/user-pin-admin-pin-explanation/1043/21 "2018-04-19T09:49:50Z")
While I understand, I think I would go away from the wording “character” as this is really misleading for the definition of a stored Password ( without a deeper description) . ASCII/ECBDIC are using 7 Bit’s only, Extended ASCII 8 Bits, UTF between 1 and 4 bytes - and all are representing “characters”. Especially as there is a lock after a number of retries, it is essential to describe this. Look at this [post](https://support.nitrokey.com/t/nitrokey-hsm-so-pin-conversion/629) where the user has used total wrong “characters” and now is a bit lost … ( I would say he is sitting on 59,- Euro crab as he can’t reset the keys any longer ) Anyhow, your turn how easy you like to make the usage of your products 😃 --- _[View the full topic](https://support.nitrokey.com/t/user-pin-admin-pin-explanation/1043)._