Boursorama Banque France

Hi,
I try to add my nk3 as a security key on the French Boursorama bank website. Boursorama is supported as per USB Dongle Authentication

Unfortunately, my attempt fails:

In Firefox-ESR 115.2.1 and normal FF (latest version), I get the error message “Enrollement impossible, les données générées par votre authentificateur sont incorrectes.” or “Une erreur est survenue lors de l’enrôlement de la clé.”

In Chromium Version 116.0.5845.187 (Official Build, ungoogled-chromium) (64 bits), the error reads “Une erreur est survenue [E0]”.

System:
Kernel: 6.2.0-32-generic x86_64 bits: 64 Desktop: Xfce 4.18.1
Distro: Linux Mint 21.2 Victoria

nitropy nk3 test --pin 1234
Command line tool to interact with Nitrokey devices 0.4.39
Found 1 Nitrokey 3 device(s):
- Nitrokey 3 at /dev/hidraw2

Running tests for Nitrokey 3 at /dev/hidraw2

[1/4]	uuid     	UUID query              	SUCCESS  	8D8BC974A25BCB5ABC4AD7F110553DC6
[2/4]	version  	Firmware version query  	SUCCESS  	v1.5.0
[3/4]	status   	Device status           	SUCCESS  	Status(init_status=<InitStatus.0: 0>, ifs_blocks=42, efs_blocks=473, variant=<Variant.LPC55: 1>)
Please press the touch button on the device ...
Please press the touch button on the device ...
[4/4]	fido2    	FIDO2                   	SUCCESS  	

4 tests, 4 successful, 0 skipped, 0 failed

Summary: 1 device(s) tested, 1 successful, 0 failed

and no, 1234 is not my real pincode :smile:

Any ideas?

Thanks in advance!

I have the same problem. It used to work couple of years ago, but after they have migrated to a new site, nothing works. I cannot add a new key, I have 6 keys listed but cannot remove them.
I was trying to contact their support, but they are useless.They just send you some template answers more or less relevant.