Heads HOTP code invalid - Nitrokey 2 pro

I’m new to Linux and Qubes - I’m having the HOTP error show when booting up qubes 4.1. I ran a backup and foolishly saved the backup file to dom0; the backup did not complete as I didn’t have enough space which also meant when I logged out and tried to boot up again it wouldn’t. I had to boot from a USB, mount dom0 and delete the backup file. It booted up ok but the HOTP error comes up. I ran a checksum update and verified clock drift wasn’t the problem. I also ran the option to check the TOTP/HOTP this ran but didn’t give me a message of any kind so am unsure what it did, if anything?

Any suggestions greatly received!?