khj
January 26, 2023, 2:44am
1
I bought a nextbox, set it up for external access. I can access it fine, but every time I enter an email in the nextbox app and click “enable HTTPS”.
I get the following error message “Failed setting up HTTPS/TLS, domain and/or e-mail missing”
What does this even mean? I have a domain as i’m already accessing it externally. I’m not sure what I need to do.
gaby
January 26, 2023, 10:41am
2
Hello
I have received a new nextbox. I set up for external access: It is OK for IPv4 not for IPV6 (problem with my internet connection).
I try to enable https and I have the same message “Failed setting up HTTPS/TLS, domain and/or e-mail missing”
I downloaded the système log, and I see:
2023-01-26 10:36:32,805 [D] worker starting worker job: LED
2023-01-26 10:36:32,821 [D] worker finished worker job: LED
2023-01-26 10:36:34,575 [D] worker starting worker job: EnableHTTPS
2023-01-26 10:36:34,575 [E] jobs cannot enable tls, domain: 'XXXXXXXXXX email: ‘None’
2023-01-26 10:36:34,576 [D] worker finished worker job: EnableHTTPS
2023-01-26 10:36:38,579 [D] worker starting worker job: DynDNSUpdate
khj
January 26, 2023, 11:00am
3
Hi Gaby, yes this is the exact same problem I’m having!
I don’t believe my ISP does IPv6 but it should work over IPv4.
I really hope Nitrokey can look into this asap, the problem is in their special app.
It makes me wonder if I should get a refund and just setup Next Cloud myself on my own raspberry pi.
gaby
January 26, 2023, 12:38pm
4
gaby
January 26, 2023, 2:32pm
6
I have enabled ssh access.
(with ssh, you have full access, and you can break the system)
In /srv/nextbox/nextbox.conf just change
email: 'None'
By
email: your_email
And reboot your nextbox
khj
January 27, 2023, 12:12am
7
I’m getting a “permission denied” error when i try to save and overwrite the new file using SFTP over SSH.
Also… there is a weird file called nextbox.conf.lock in the same folder as nextbox.conf
I’m not sure if this is some sort of security feature? either way i can’t add my email. This is getting frustrating.
gaby
January 27, 2023, 7:14am
8
This is a system file, you need to have sudo permission to edit this file.
Before it is recommended to backup your nextcloud.
2 Likes
khj
January 28, 2023, 8:51am
9
Thankyou Gaby,
I had to teach myself SSH, yes sudoedit nextbox.conf works now.
After RESET… IT WORKED! thank you so much.