Hi,
a friend of mine wanted to do a soft reset of his nextbox. So he attempted to perform the two times button press within 2 seconds. But his problem was not solved. Instead, the box asked for a new administrator password and his data is gone.
So two questions:
- Is it possible that the factory reset was triggered before the five-second pressing was completed, perhaps by pressing the buttons twice? Could someone confirm if this could be the case?
- Maybe my friend mispressed the 5 second button press. The hardware button is not particularly easy to press, so it’s possible this was his fault. The question is: Could the user interface for the factory reset be improved to better prevent accidental misuse? For example, could an additional confirmation press be required after an eight-second press? Currently it seems more difficult to do the less harmful resets, than the dangerous factory reset.