My NK 3A is dead, Nitrokey support is useless, what to do next?

[mrpaule]

My 3A NFC has been acting up recently. It isn’t the mini, though. This is a link to my issue. I am almost afraid to log out of certain accounts in order to test the NFC on my phone. I am not an “in-depth/super knowledgeable” user of this device and wouldn’t know when to “freak out” or not if I am permanently locking myself out of things. I have been slowly adding a 2nd key from a different maker as I run into this issue. It is the only way I feel confident trying to narrow this issue down on my own.

Nitrokey 3A NFC not working on Windows 11 PC suddenly

My Nitrokey 3A NFC just stopped working most of the time when I tried to use it as a key to certain log-ins. Windows doesn’t seem to recognize the device anymore. I updated the app, loaded new firmware. It says 100% and when I click on my key, I get an error. I have no idea if I am supposed to share “error log files” publicly or not. I got a Yubikey before I heard of Nitrokey and now use Yubi as a backup and Nitro as my main key. However, I had to use the Yubi because Nitro was not working anymo…