NitroChat: STUN/TURN support

Nitrokeys
1

Hello! I have recently tried to use NitroChat (great idea to offer it, by the way!) and came to notice that during voice/video calls the client can not make a connection to STUN/TURN server on nitro.chat:

TURN(relay(IP4:192.168.1.100:0/TLS|nitro.chat:5349)): Couldn't start STUN
Write error for IP4:188.40.174.104:3478/TCP - 10

and then:

STUN-CLIENT(relay(IP4:192.168.1.100:57681/UDP|nitro.chat:3478)::TURN): Timed out
TURN(relay(IP4:192.168.1.100:57681/UDP|nitro.chat:3478)): mode 20, nr_turn_client_error_cb
TURN(relay(IP4:192.168.1.100:57681/UDP|nitro.chat:3478)) failed
TURN(relay(IP4:192.168.1.100:57681/UDP|nitro.chat:3478)): cancelling

Might it be that there is a problem with the STUN/TURN server on nitro.chat? Or is there no server there?

I am using Element on app.nitro.chat:

NitroChat version: 1.7.21
olm version: 3.2.1
Firefox 78 ESR on Linux
2

Hi! I am glad you like it!

I will pass your report to our engineers and update here on answer.

1 Like
3

Thanks for your information. The turn service at nitro.chat is now running again.

4

Thank you! Works perfectly now