Nitrokey 3 Mini no longer reacts on touch

Nitrokeys FIDO2 / Nitrokey 3
1

Hi,

my NK3 mini worked fine since yesterday, but now it no longer reacts on touch events. Already tried nitropy nk3 test (also as root to rule out sudden udev issues), but that is stuck at the touch as well (timeout error). As the touch does not work, updating the firmware (I’m still on 1.7) does not work either.

I also have a NK3A NFC, and that still working fine here.

2

Maybe you could cleanup the metal tongue to “revive” the capacative resistant?

3

Already tried with a rasp, no change.

4

You should contact the support
https://www.nitrokey.com/contact
and ask for advice; take into account here are vacancies (Easter).

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