Nitrokey3C NFC - no Blue LED on connection to USB

Nitrokeys
1

Hello,

When inserting a Nitrokey3C NFC into a USB port, a blue led should blink once.

What is wrong with the Nitrokey if this isn’t the case at all?
Other (100+) Nitrokey3C work just fine on this Debian (12.10) machine.
Commands like lsusb or dmesg do not show any sign of life.
The usual gpg --card-status fails and reports no device found.
Using nitropy nk3 doesn’t react either.

Is this new Nitrokey3C NFC ‘dead on arrival’?

Any help appreciated. Thanks for your advice.

Daniel

2

If you test with another Nitrokey 3C NFC under identical conditions (same cable, USB port, and OS) and one functions while the other does not work, a hardware defect is likely. You should mail support@nitrokey.com with your order number to get this sorted out.