Nk3 update v1.8.2 -> v1.8.3 unhandled exception

17:55 [~]$ nitropy nk3 update
Command line tool to interact with Nitrokey devices 0.10.0
Do you want to download the firmware version v1.8.3? [Y/n]:
Download v1.8.3: 100%|██████████████████████████████████████████████████████████████████████████| 1.04M/1.04M [00:00<00:00, 11.2MB/s]
Current firmware version: v1.8.2
Updated firmware version: v1.8.3

Please do not remove the Nitrokey 3 or insert any other Nitrokey 3 devices during the update. Doing so may damage the Nitrokey 3.
Do you want to perform the firmware update now? [y/N]: y

Please press the touch button to reboot the device into bootloader mode …

Critical error:
An unhandled exception occurred
Exception encountered: OSError(‘Failed to write report to device: 3758097133’)


Critical error occurred, exiting now
Unexpected? Is this a bug? Would you like to get support/help?

  • You can report issues at: https://support.nitrokey.com/
  • Writing an e-mail to support@nitrokey.com is also possible
  • Please attach the log: ‘/var/folders/bz/b81y31v50y583fw07qpswyfr0000gn/T/nitropy-20260213T175647-stnxtskh.log’ with any support/help request!

17:57 [~]$

nitropy-20260213T175647-stnxtskh.log.zip (3.9 KB)

Hello, with MacOS you need to run the update command two times as explained here: