Hi, I’m having issues unlocking my nitrokey. I have used multiple firmware versions and updated the app using the nitrokey repository (v1.4). I used my nitrokey just yesterday or the day before, it has the password to my main email, my steam account, password manager etc so I can’t perform a factory reset. When I insert it into the USB port the app starts, all seems fine until I go to unlock the password safe or encrypted volume, it says I have 77 password attempts left and I have a communication error after 1 password attempt. I have then have mutliple notifications one after the other in the system tray to say that the nitrokey is disconnected.
It says the smartcard is inaccessible so I’m guessing this is the main problem but I don’t know enough to resolve this. I should mention I am running Linux Mint 20 but I have also tried the same on a pop os 20.10 install on my laptop aswell and it is the same on there.