I’m a new user of Nitrokey Pro (maybe more correct: I still hope to become one) and have an issue to get started:
I’m using the Nitrokey Pro with a firmware version 0.10 and Nitrokey App 1.2.1 on Ubuntu 18.04 (using xfce; for whatever reason the Nitrokey App shows an empty icon).
Following the instructions I changed the user and the admin password.
When I try to “Unlock Password Safe” I’m asked for the user password, then the app says something about a missing AES Key and asks me for the admin password.
Then it claims the password was wrong (I’m sure I provided the same password I set the admin password to, probably not all times but at least in the end; I also found that I can reset the retry counter by providing the same password three times in the update admin password form).
I once reset the key to factory defaults already
I tried to upgrade the Nitrokey App by providing the
ppa:nitrokey-team/ppa but that only leads to an error
Err:11 http://ppa.launchpad.net/nitrokey-team/ppa/ubuntu bionic Release and
404 Not Found [IP: 184.108.40.206 80]
I’ve seen other topics about password safe issues (esp. Can't unlock password safe) but the answer talks about a
Destroy encrypted data from the
Configure menue my Nitrokey App does not have (the menu entry, the configure menu is there)…
My short question is: what am I doing wrong?
PS: output of
Reader ...........: 20A0:4108:000000000000000000006CAF:0 Application ID ...: D276000124010303000500006CAF0000 Version ..........: 3.3 Manufacturer .....: ZeitControl Serial number ....: 00006CAF Name of cardholder: [not set] Language prefs ...: de Sex ..............: unspecified URL of public key : [not set] Login data .......: [not set] Signature PIN ....: forced Key attributes ...: rsa2048 rsa2048 rsa2048 Max. PIN lengths .: 64 64 64 PIN retry counter : 3 0 2 Signature counter : 0 Signature key ....: [none] Encryption key....: [none] Authentication key: [none] General key info..: [none]