Hello,
after some problems I managed to reset my Nitrokey startup last time. Now I finally wanted to run the firmware update, but unfortunately this fails. It looks like there is no current firmware version on the device anymore.
I am not sure if it is just the firmware that is not recognized or the stick is not recognized at all. My admin-PW is obviously accepted.
Is it broken or is there anything that can be rescued?
pi@raspberrypi:~ $ nitropy start list
*** Nitrokey tool for Nitrokey FIDO2 & Nitrokey Start
:: ‘Nitrokey Start’ keys:
None: None None (None)
pi@raspberrypi:~ $ nitropy start update
*** Nitrokey tool for Nitrokey FIDO2 & Nitrokey Start
Nitrokey Start firmware update tool
Platform: Linux-5.4.72-v7±armv7l-with-debian-10.7
System: Linux, is_linux: True
Python: 3.7.3
Saving run log to: /tmp/nitropy.log.7h4nj7_q
Admin password:
Firmware data to be used:
- FirmwareType.REGNUAL: 4504, hash: …b’65ac82a1’ valid (from …built/RTM.10/regnual.bin)
- FirmwareType.GNUK: 131072, hash: …b’f85da8f7’ valid (from …prebuilt/RTM.10/gnuk.bin)
Currently connected device strings:
Device:
initial device strings: [{‘name’: ‘’, ‘Vendor’: None, ‘Product’: None, ‘Serial’: None, ‘Revision’: None, ‘Config’: None, ‘Sys’: None, ‘Board’: None}]
Please note:
- Latest firmware available is:
RTM.10 (published: 2020-06-04T12:34:14Z)
- provided firmware: None
- all data will be removed from the device!
- do not interrupt update process - the device may not run properly!
- the process should not take more than 1 minute
Do you want to continue? [yes/no]: yes
…
Starting bootloader upload procedure
error while running update
Could not connect to the device. Attempting to close scdaemon.
Running: gpgconf --kill all
Running: sudo systemctl stop pcscd pcscd.socket
retrying…
…
Starting bootloader upload procedure
error while running update
Could not connect to the device. Attempting to close scdaemon.
Running: gpgconf --kill all
Running: sudo systemctl stop pcscd pcscd.socket
retrying…
…
Starting bootloader upload procedure
error while running update
Could not connect to the device. Attempting to close scdaemon.
Running: gpgconf --kill all
Running: sudo systemctl stop pcscd pcscd.socket
retrying…
Critical error:
.
Could not proceed with the update
Please execute one or all of the following and try again:
- re-insert device to the USB slot
- run factory-reset on the device
- close other applications, which could use it (e.g., scdaemon, pcscd)
.
--------------------------------------------------------------------------------
Critical error occurred, exiting now
Unexpected? Is this a bug? Do you would like to get support/help?
- You can report issues at: https://github.com/Nitrokey/pynitrokey/issues/
- Writing an e-mail to: support@nitrokey.com is also possible
- Please attach the log: ‘/tmp/nitropy.log.7h4nj7_q’ with any support/help request!
--------------------------------------------------------------------------------
pi@raspberrypi:~ $ gpg --card-status gpg: selecting openpgp failed: No such device gpg: OpenPGP card not available: No such device
On Window computer:
C:\Windows\system32>gpg --card-status
Reader …: Nitrokey Nitrokey Start 0
Application ID …: xxxxxxxxxxxxxxxxxxxxxxx
Application type .: OpenPGP
Version …: 2.0
Manufacturer …: unmanaged S/N range
Serial number …: xxxxxxxxxxxxxxxxxxxxxxx
Name of cardholder: [nicht gesetzt]
Language prefs …: [nicht gesetzt]
Salutation …:
URL of public key : [nicht gesetzt]
Login data …: [nicht gesetzt]
Signature PIN …: zwingend
Key attributes …: rsa2048 rsa2048 rsa2048
Max. PIN lengths .: 127 127 127
PIN retry counter : 3 3 3
Signature counter : 0
KDF setting …: off
Signature key …: [none]
Encryption key…: [none]
Authentication key: [none]
General key info…: [none]